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8 Messages

 • 

162 Points

Tue, Jun 9, 2020 12:46 PM

Answered

ZoneDirector (ZD) Are different firmware versions allowed?

We currently have an Unleashed network on 200.7.
However, R500's (end of support: 2024) do not support 200.8 or later. Adding a 200.8 device to the network caused severe issues (R500's on 200.7 started rebooting). 

We have quite a few, and they are not old devices, so we do not feel it is warranted to replace these yet. 

I would like to know if ZoneDirector supports APs on different firmware versions.
Reasoning: I assume that R500 firmware will stop being updated at some point and would not want these to become paperweights.

I am aware that vSZ does, per this article: https://support.ruckuswireless.com/articles/000004826 
but could not find the same article for ZD.

Responses

507 Messages

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8.9K Points

5 months ago

Hi John,

No, ZD do not supports multiple AP firmware versions like vSZ.

I would suggest using vSZ with different AP zone firmware, as per your requirement.

vSZ supports 3 major versions at a time.

Regards,
Syamantak Omer

214 Messages

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5K Points

5 months ago

Hi John,

Just to reiterate Syamantak's comments: SmartZone can absolutely support different firmware types. It is one of the platform's main features for customer investment protection.

The principle being that the controller software can be updated to support the latest generation APs and individual Zones configured on the controller can have older firmware in order to support legacy model APs and newer software to support new types of AP e.g. Wi-Fi 6.

Regards,
Darrel.

8 Messages

 • 

162 Points

5 months ago

I will engage the customer and see if he'd prefer to replace the R500's and stick with Unleashed or scope a vSZ installation/licensing & flash firmware on all existing APs.

Thank you for the response.