mark_gabrielle's profile

12 Messages

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266 Points

Thu, Oct 29, 2020 9:27 PM

Wi/Fi call drops on a Mesh network from cell phone ?

I have a customer with Qty 3 UNLEASHED R510's  and Qty 1 R610 in his house and when using his cell phone on Wi/fi he is getting dropped calls on his R610? Any suggestion on why he's dropping calls on his Unleashed R610 when using Wi/Fi calling?

Newest Firmware Installed on all AP's

Responses

25 Messages

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312 Points

9 m ago

Is WiFi calling correctly set up in unleashed?

Admin & Services > Services > Wi-Fi Calling

We noticed that the Ruckus examples in this area are a bit out-of-date for Verizon Wireless.  Using wo.vzwwo.com as the ePDG for Verizon Wireless worked for us.

Official Rep

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101 Messages

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1.7K Points

9 m ago

Thank you Mark, it is good to know the final solution.

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