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2 Messages

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80 Points

Thu, Aug 17, 2017 6:23 PM

Unleashed T300 displaying Island.xxxxxx unable to recover

We have a unleashed T300 that's dispalying Island.xxxxx however the ssid has a security key as well, we have done a factory reset, but not been able to recover it. We have looked at most of the KB posts but we have had no luck, would appreciate any help.

Responses

61 Messages

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956 Points

3 years ago

Hi Shez,

Could you please try "ruckus-sp-admin" as password and test?

Regards,
Abilash PR.

2 Messages

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80 Points

3 years ago

hi Abilash, tried that no luck

61 Messages

 • 

956 Points

3 years ago

Hi Shez,

When you connect to Island SSID, usually you should use password "ruckus-".

Regards,
Abilash PR.
Brand User

Former Employee

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2.6K Messages

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44.8K Points

3 years ago

Hello, I think you see island ssid for recovery, but were you using this Unleashed AP in Mesh mode?

I'm afraid if you have done a factory default, you might need to re-connect it to your Unleashed LAN
in order to be recognized and reconfigured again, before you take it off and use it in Mesh mode again.