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7 Messages

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140 Points

Thu, Nov 19, 2020 1:56 AM

unleashed R500 remote access from outside in the home/office without using Firewall

Hi, how can remote access the unleashed R500 from outside in the home/office without using the Firewall.

The setup of my unleashed is in DHCP mode, DHCP is provided from our ISP.

Responses

Accepted Solution

Official Rep

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93 Messages

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1.6K Points

8 days ago

Depending on what tasks you would like to achieve, the Unleashed Mobile App (UMA) which is free, can be a good option for you to access your home Unleashed network management from anywhere in the world.  Available on both Apple App Store and Google Play from link below.

https://www.commscope.com/resources/apps/ruckus-unleashed/ 

Official Rep

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93 Messages

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1.6K Points

As explained above, you need to add your email address to the "Remote User Control" from the WebUI.  Then use the same email address you added to the mobile app using social login.  If you click the link "why social login?", you will see below screen to explain the benefit, one is you can manage your Unleashed network remotely without changing anything on the firewall.

7 Messages

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140 Points

Hi tch, Finally! i can access now the unleashed outside world..

Thank you very much for your unconditional support!

my concern now, i cannot generate the guesspass. hehe..is that the limitations?

Official Rep

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93 Messages

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1.6K Points

You are most welcome.

Guest pass generation url can only be accessible via the WebUI.

Employee

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603 Messages

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10K Points

8 days ago

Hi Bong,

If Unleashed has a static public IP address (If it has dynamic, then too you can access but IP my change and you may not be aware about this change remotely), you can access it over the internet. If not, you have create a port map on your firewall and access Unleashed over it.

(edited)

Regards,

Syamantak Omer

7 Messages

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140 Points

@syamantak_omer thanks for your response. Unleashed is dynamic. DHCP is provided by ISP. Any way can i access the unleashed in the outside world? does unleashed apps can do?