M

1 Message

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70 Points

Thu, Dec 31, 2020 2:15 PM

Tuned ap off with app now cannot connect

so i turned off the ap last night on the app.  this morning i tried to turn it back on and i get a popup on the app saying "you are not connnected to unleashed network.  got to settings."  when i search wifi points now, none of the ruckus wifi names show up.  i have done this many times with no issue.  anyone have suggestions?

Responses

Official Rep

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971 Messages

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14K Points

4 m ago

Hi Mike,

So you have turned off the AP or the WLAN?

Quickest way to fix this, connect to the network using a laptop over the wired network and access the Unleashed.

Regards,

Syamantak Omer

1 Message

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60 Points

Any other way to do this?  I dont have a laptop.

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