mike_clark_7652906's profile

6 Messages

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160 Points

Tue, Aug 7, 2018 10:53 PM

Sony Playstation 4 causes R510 unleashed to reboot

Everytime the playstation 4 would power up and connect to the R510 it would reboot. It would be fine after that. I can recreate the issue everytime it starts up and reconnects. Finally just moved the PS4 to a wired connection. Not sure what could cause this.

AP: R510 Unleashed
FW: 200.5.10.0.291

Responses

6 Messages

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110 Points

3 y ago

Are you saying the R510 reboots when the PS4 connects or the PS4 reboots?
If its the R510 I suggest you open a tech support case at https://support.ruckuswireless.com/contact-us.

6 Messages

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160 Points

3 y ago

Yes the R510 reboots. We just ended up moving the PS4 to a wired connection.

13 Messages

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280 Points

3 y ago

Hi Mike,
Can you share your PS4 HW/SW version? 

6 Messages

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160 Points

3 y ago

I'm not sure. This was at a customer of ours. I ended up just moving it on to the wired network.

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