Newbie Questions - Non Ruckus AP to joint Ruckus Unleashed Wifi net work?

Yes Omer.

I set it up last night and was too tired to troubleshoot. Planning to software factory reset and reinstall the master and then the client AP using the instruction manual tonight. Hope this will help with the range issue.

Refer my response below.

1) There is a second ethernet port [next to the POE port] in the R550. I though I could daisy chain my TV from this port. But there is no wired connection showing up! How do I get wired connection from this second port? Do I have to adjust any settings in the R550?

[Omer] Make sure AP is getting 802.3at power from POE or POE switch, else 2nd port will not work. with 802.3af power, only 1st port will be operational.

2) How do I change the password for my wifi network [not the admin password, but password for individual users to log in to the system]?

[Omer] What is the WLAN/SSID type (open, WP2, Guest)? if it is WPA2, login to Unleashed dashboard or unleashed app, edit the desired network and change the passphrase as per your requirement.

3) I have three levels in my house each roughly 1800 to 2000 sq ft. Before I was able to cover and get decent signal from my old Dlink and Netgear [as AP]. Now I am able to cover the same space with my 2 R550, but only after I turn off the 2.5 Ghz button, with this being on, the slave/AP seems to have poor wifi coverage. I am now getting very poor signal in my basement [I was getting 75 to 90 Mbps with my old set up and now getting only 7-14 mbps in the basement]. 

[Omer] Check and make sure your devises are connecting to their nearest APs. If not, go to WLAN/SSID setting and change the BSS Minrate setting and set it to 12Mbsp.

If still facing issue, please open a case with support so that they can review and troubleshoot it.

And yes, you can use your old wireless APs as well, but it is not recommended, because more APs will create more interference and will cause performance degradation on 2.4 G radio.

Thanks. I am getting insufficient power error in the web log in for the APs. I am using Netgear poe+ switch which is supposed to be "at". 

I am returning the Netgear switch. Any suggestions for a reasonably priced switch to get the "poe at" power?

Thanks.

Hi David,

Before you return the switch, just try to set the AP power to at from its CLI.

Below is the process.

1. SSH into the master AP (user the same username and password you use for GUI login) using putty or any other terminal application.

2. Once logged in, run below commands.

enable

debug

remote_ap_cli -A "set power-mode at"

3. Now wait for few minutes and run below command to check if APs adopted force 802.3at power.

remote_ap_cli -A "get power-mode"

:). How do I SSH in to the AP? I can log in to the AP using a web browser. Then I will be lost...

Omer

I figured it out and everything is working now. I did not have to SSH in to the AP. All I had to do was go to dashboard> AP and change the power setting from auto to at [ie force it like you said]. Then it started to work.

I really appreciate your help. Thanks.