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Wed, Feb 1, 2017 7:08 PM

Answered

Guest Access Broken Due to IP vs FQDN Redirect

I believe my Guest Access network broke after upgrading to 200.2.9.13.186.  Thinking this might have been related to the November 2016 certificate expiration noted at https://support.ruckuswireless.com/certificate (even though Unleashed is mentioned nowhere), I purchased a certificate, but this certificate is mostly useless as guests are redirected to the IP of the virtual controller as opposed to the FQDN on the imported certificate, so clients get a warning.

What am I missing and how do I resolve?

Thanks.

Responses

Brand User

Former Employee

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2.6K Messages

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44.8K Points

4 years ago

Hi Daniel,

There is an ER-4733 Certificate bug in 200.2 that breaks Guest portal redirection.

Good news, I just posted Unleashed 200.39.13.228 GA, so upgrade your network now (thru the Internet)
and it should resolved your issue.

65 Messages

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1.2K Points

4 years ago

Can’t believe the bug stayed unfixed for months, but thanks for the usual prompt reply Michael—200.3.9.13.228 appears to resolve the issue.