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6 Messages

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160 Points

Wed, Oct 14, 2015 3:09 PM

Answered

Generating Guest Passes for Authentication

How do I generate guest passes? When I enable Guest Pass + Device Registration on a Guest SSID it just asks me for a Guest Pass. If I never set up a Guest Pass I'll have no access to the internet using that SSID. When I go to https://unleashed.ruckuswireless.com/user/user_login_guestpass.jsp it asks me for a username and password. I do not know what that username and password is to generate one. Seems like it isn't very user friendly in regards to setting up guest authentication.

Responses

Employee

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128 Messages

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2.6K Points

5 years ago

Hi Elijah,

In order to generate guest passes, first you need to create a user with the privilege to generate guest passes.

- Create a Role under System & Admin> Roles by checking the "Guest Pass : Allow Guest Pass Generation" option.
- Create a user under System & Admin> Users and assign the Role created above to this user.
- Login with this credentials in https://unleashed.ruckuswireless.com/... and generate guest passes.

This is the same process in ZD as well.

- Anusha Vemula

6 Messages

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160 Points

5 years ago

Great, I figured it out. Little more difficult that I'm used to I guess. For a splash page (login page) is there a way to put our own background on it or just a logo and a title? I wonder if that is the only part you can customize or if we can customize it more like one of the videos that was released by Ruckus? I want to host the page internally, not externally.

Thanks for the help.

Eli
Brand User

Former Employee

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2.6K Messages

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44.8K Points

The internal Guest Access customization is limited to Logo and Title yes, and would otherwise require
external HotSpot server to host your login page/authentication for more than our Guest Access page.

Unleashed Online Help is available here too:
http://docs.ruckuswireless.com/unleashed/200.0.9.9/index.html#t-ConfigDeviceIPSettings.html

But since you asked, I think a KBA or video on how to setup Guest Access with Guest Pass authentication
on Unleashed following Anusha's steps, is a good topic.

6 Messages

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160 Points

Oh, dang. Now is internal guest access customization to come in the near future or is that not something you guys are planning to implement?