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9 Messages

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220 Points

Tue, Oct 15, 2019 3:48 PM

Did R310 unleashed support iphone 11 Pro?

Dear Supoort,

May I know did R310 unleashed support iphone 11 Pro?
We’ve tried and it just won’t connect to the AP. For other iPhone users, they don’t have a problem. Thanks

Responses

126 Messages

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2.7K Points

a year ago

Hi Yee,

Please try to configure a Open Wlan without any password and check, if it connects then try with passphrase if doesn't connect I recommend you to open a case with support they would be able to enable debugs and collect packet capture to understand what's happening.

Regards,
Abilash PR