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4 Messages

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116 Points

Wed, Aug 3, 2016 3:01 PM

Answered

Device access policy on Ruckus Unleashed R500 does not work !

I have Ruckus Unleashed R500 version 200.1.9.12.55, however I can not apply device access policy to block Android and IOS phones. I can create the policy but I can not apply it as it does not show up in the list. Does anyone have same issue ?

Responses

90 Messages

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1.6K Points

4 years ago

Try deleteing the ACL and create new from the Admin&Services>Access Control tab instead of directly creating new from the WLAN advanced settings. I had a similar problem.
Brand User

Former Employee

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2.6K Messages

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44.8K Points

4 years ago

Thanks MLG, I spun a KBA-5987 with your workaround.

4 Messages

 • 

116 Points

4 years ago

Thanks guys but it still does not work in my case :( Which software version are you using ? Maybe it is a version issue ? 

Thank again

90 Messages

 • 

1.6K Points

4 years ago

I am on 200.1.9.12.62. Delete your ACL and create a new one. After clicking "ok", log out of the dashboard and log back in. I can recreate the ACL not showing up immediately after creating it, but after logging out and in it is there.