Device access policy on Ruckus Unleashed R500 does not work !

Question

I have Ruckus Unleashed R500 version 200.1.9.12.55, however I can not apply device access policy to block Android and IOS phones. I can create the policy but I can not apply it as it does not show up in the list. Does anyone have same issue ?

michael_grant_6446813 · Answer

Try deleteing the ACL and create new from the Admin&ServicesAccess Control tab instead of directly creating new from the WLAN advanced settings. I had a similar problem.

michael_brado · Answer

Thanks MLG, I spun a KBA-5987 with your workaround.

george_dvali · Answer

Thanks guys but it still does not work in my case :( Which software version are you using ? Maybe it is a version issue ? Thank again

michael_grant_6446813 · Answer

I am on 200.1.9.12.62. Delete your ACL and create a new one. After clicking 'ok', log out of the dashboard and log back in. I can recreate the ACL not showing up immediately after creating it, but after logging out and in it is there.

george_dvali

Device access policy on Ruckus Unleashed R500 does not work !

Responses

michael_grant_6446813

michael_brado

george_dvali

michael_grant_6446813

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