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Fri, Feb 19, 2021 12:06 AM

Can't find ZoneFlex r500 IP

We have 3 Zoneflex r500.  I can see 2 of them in the unleased interface, and hope to add the 3rd.  The 3rd is on the same subnet, but I can't find it's IP, or Mac address in the router's ARP or DHCP address tables.  The 3rd however, is "working" in the sense that it is generating an SSID which works.  When on it, I've tried an IP config and trying to remote into the device using the gateway, but no joy.  

Q should I reset the device?

Q there is a 2nd port on the device, but the default ip for the device (192.168.0.1) isn't in play anymore....however, if I jack into the device and use putty to 192.168.0.1 would that work?

Responses

Official Rep

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804 Messages

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12.1K Points

11 days ago

Hi Sen,

Q should I reset the device?

A Yes, start with resetting the AP and see if it gets an IP from your DHCP server.

Q there is a 2nd port on the device, but the default ip for the device (192.168.0.1) isn't in play anymore....however, if I jack into the device and use putty to 192.168.0.1 would that work?

A It depends, if it has an IP already, default IP will not work. Check the mac table for directly connected interface on switch side.

Regards,

Syamantak Omer

36 Messages

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718 Points

11 days ago

You can get an app called net analyzer on Android and iOS and then use that to get a list of devices on your local network and see if you can see it.  

iOS version won't show Mac afdress