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3 Messages

 • 

90 Points

Mon, May 4, 2020 12:51 AM

Can’t access ruckus unleashed interface page.

Wife turned something off in the interface page that looked like a power button she said. Now I can’t access the interface page or the mobile app. Entering my ip address brings me to Cox router page, not the unleashed sign in page. I’m all out of ideas.

Responses

18 Messages

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310 Points

6 months ago

Hi Tre,

Can you please check the below :

--> The LED status on the Ap. Do you see the power LED to be green 
--> Please check if you can ping the Ap Ip address 
--> Please try to access the AP through CLI (Putty)
--> If it is accessible please try enabling https with the help of below commands 

ruckus>enable
ruckus#ap-mode
ruckus(ap-mode)#set https enable

Regards,
Arun N

3 Messages

 • 

90 Points

6 months ago

Power is green. I’ve tried plugging Ethernet directly into the ruckus device. Still doesn’t work. I’m getting internet through my cox router, it just seems like it isn’t going through ruckus anymore. Ive also tried resetting everything from router through all the ruckus devices. Not sure what the rest of your message means.

3 Messages

 • 

90 Points

6 months ago

Resolved.