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Wed, Jul 5, 2017 7:14 AM

Backup and Restore Problem on Ruckus Unleashed

Dear Ruckus Users

I try to backup configuration on ruckus unleashed T300 and there'is pop up file which is written in chinese. it's not .BAK file, I save the file and try to restore the configuration and invalid backup configuration notification appears. Is there problem with my ruckus?

Thank you

Regards

Muhammad Labib Khairi

Responses

61 Messages

 • 

956 Points

3 years ago

Hi Muhammad,

Could you please provide more information on this issue like in Firmware version, AP Model; how many APs connected in this Unleashed Network? Do you see this issue when backingup config using multiple browsers?

Regards,
Abilash PR.

13 Messages

 • 

282 Points

Dear Abilash

Here are information you ask:

Firmware: T300_200.4.9.13.47
AP Model: T300
How many APs: 1 AP T300
I just used google chrome browser when backingup config

Regards,

Muhammad Labib Khairi

61 Messages

 • 

956 Points

Hi Muhammad,

I tested internally in lab with chrome browser and did not see any issue. Please find below screenshot. I was also able to restore using the same backup. The AP restored without any issues.

Could you please try to test it using different browser and check ?

Regards,
Abilash PR.