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Tue, Feb 23, 2021 3:01 PM

Ruckus T310c Initial Configuration - Reset Factory Settings - Troubleshooting


I am having trouble to setup an access point that I have here. The AP is the Ruckus T310c.

I have made an reset to factory setting by clicking for more than 4 seconds in the button right next the ethernet port.

I had configured the PC ip address to and the gateway is

Open the web browser and typed and appears the login page.

But i put the default credentials and they do not work.

username: super

password: sp-admin

I am missing something here?






279 Messages


5.8K Points

2 m ago

Hi David,

I would recommend you need to press the reset button for 15-20 seconds.

Afterwards; if the login screen still does not accept the default credentials, then try a different web-browser, I sometimes have this issue with Firefox with brand-new out of the box APs.

Hope that helps,

12 Messages


206 Points

I think the issue I was using the Opera Browser. 

Now it worked many thanks! :)