sebastiao_paulo's profile

17 Messages

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344 Points

Sun, Mar 28, 2021 1:08 PM

0

outdoor 610

hi everyone,

i have outdoorT610, was working fine so when I left company for some days off, the operations team have accident when them trying cut the tree...the tree dropped to device T610, device is looking fine. so there problem with t AP is working after 15 min the system is freezing.

i had to remove from ZD 1200,change firmware with standalone unleashed , hardreset,  and

the issues still persist.

please someone help with other idea or support  

Sebastiao Paulo Antonio 

Responses

Official Rep

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1.1K Messages

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15K Points

3 m ago

If there was some hardware damage happened to the device, I don't think there is any way to fix it, except replace it.

If you have support on the AP, please open a case and request for the replacement. Support will also be able to check if issue is not related to the hardware but something else.

Regards,

Syamantak Omer

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