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Fri, Apr 17, 2015 4:59 PM

"ghost" AP in Device overview widget

When i see in the main dashboard of a ZD3000 the connected AP i'm experiencing a awkward thing that is i see always one more Ap connected but when i see them in status and sort by the connected ap i have that number-1 . Does anyone know why this happen? 

Responses

82 Messages

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1.2K Points

6 years ago

Hello,

Could it be possible that one of the APs is loosing connectivity to ZD..may be switching mesh roles from Mesh to Root or Root to Mesh very frequently and as a result you see the above behavior.

Is this reproducible with all the browsers?

Also, what version of software is running on the ZD?


-Rahul

102 Messages

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1.3K Points

6 years ago

Hi DSE,

There was a bug on 9.1 version for ZD 3000. could you tell me what is the  software  version on ZD?

Thanks 
Munish 

68 Messages

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1K Points

6 years ago

Hello Munish,
i'm using 9.8.2.0 build 15 and this issue is still happening, i just didn't reboot the ZD because i can't right now. But i have always this scenario with a difference of plus one "ghost" AP in the widget.
regards

102 Messages

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1.3K Points

6 years ago

Hi DSE,

Could  you upgrade the ZD to 9.9 and let me know if it fixes the issue?

Thanks 
Munish
Brand User

Former Employee

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2.6K Messages

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44.8K Points

6 years ago

Can you schedule a ZD reboot (before planning a backup/upgrade)?

68 Messages

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1K Points

6 years ago

Yes i can upgrade, but not right now. About the ZD reboot, should i do something before the reboot or just reboot it?
Brand User

Former Employee

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2.6K Messages

 • 

44.8K Points

6 years ago

A simple reboot, when your change management process allows it, might be all it takes.