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rob_rochford

3 Messages

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90 Points

Thu, Aug 16, 2018 3:00 PM

Answered

Zoneflex 7372 Wireless Issue

I've acquired a 7372 from work (surplus stock). Trying to get it to work on my home system but I'm struggling to get the wireless functionality to work. Because I want it to work standalone I'm instructed to download the standalone software from support.

I've managed to do all this but this is where I'm stuck. What next? Tried to 'upgrade' from the web interface, but it doesn't like any of the Zips I've downloaded from the support page.

Anyone got an idea how to unlock the wireless capability for standalone?

Thanks
Rob

Question

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Updated 

2 years ago

8

5

Responses

fabian_garzon_baquero

Employee

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10 Messages

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298 Points

2 years ago

Rob,

You should first of all reset to factory the AP, Push the reset button for more than 15 seconds, do it twice, after this you can enter with the default credentials

username: super 
password: sp-admin


If you downloaded a zip file from support site for example:

ZoneFlex Solo Access Point 104.0.0.0.1347 (GA) Software Release

Unzip it, this file contains all the bl7 files for each Ap supported, after that choose the .bl7 file corresponding to 7372 ZF Access Point, in the upgrade tab select the local upgrade, in this case is the file named ZF7372_104.0.0.0.1347.bl7 and upload it, after this perform the upgrade

After this process you will be able to manage all the configuration as a standalone device


Regards,


FABIAN GARZON

1

Brand User
michael_brado_86aa90

Former Employee

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2.6K Messages

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44.8K Points

It shouldn't take more than 8 seconds, once, on the indented FD button to reset your AP to default 192.168.0.1, but the key is to login with the admin/sp-admin credentials.  
Thumbs up to Fabian.

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2 years ago

rob_rochford

3 Messages

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90 Points

2 years ago

Thanks guys!

I'd done all this apart from just selecting the unzipped bl7 file individually. Will try it out now!

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rob_rochford

3 Messages

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90 Points

2 years ago

That worked a treat. The problem is now, I'm struggling to get anything to connect wirelessly. Getting 'cannot connect' or an endless ' obtaining IP address'. Any ideas?

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fabian_garzon_baquero

Employee

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10 Messages

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298 Points

2 years ago

Rob,

Your Ap is connected as a bridge to a router that can provide you the DHCP for your customers?, if you dont have a device who acts as a DHCP server and you need the AP acts as a Server you must configure Subnets inside the AP, also please check that the WLAN is configured correctly with the proper tagged VLAN

Regards,


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martin_b82a0e

Employee

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305 Messages

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4.9K Points

2 years ago

And second, did you configure the wireless part at all?

You need to setup a SSID and WPA2 etc for both 2.4 and 5G radios

Kind  regards
Martin

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