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Mon, Apr 3, 2017 10:18 PM

Zoneflex 7372 - This site can't be reached

Once I set up my Zoneflex I then cannot access it via the network. I try to browse to and I'm told the site can't be reached. I've tried different browsers. I can access the wireless network that the Zoneflex has created but can't get into the Admin area to make changes. The only way I can access it is to plug it in directly to my computer and basically go through the set up process again.  What gives?


Brand User

Former Employee


2.6K Messages


44.8K Points

4 years ago

Is it on a network with a DHCP server?  By default an AP will use DHCP.
Check the DHCP lease table for your AP's MAC address.

KBA-2720 describes how to configure a Static IP address, if you want to pull your AP, factory
default when connected to your PC again...

A new or factory-defaulted AP has IP address of with admin login credentials uid=super, pw=sp-admin.
You can follow these steps to configure the AP with a new IP address, prior to deployment if needed.

Step 1:
Pre-configure a PC LAN interface with 192.168.0.x (any but .1) and connect Eth cable to AP.

Step 2:
Use an SSH application (ie putty.exe) to open a session to AP (  Login with admin credentials.

Step 3:
Set a static IP address with "set ipaddr" command.  An example resetting an AP's IP address to
default would be:

    set ipaddr wan vlan 1


Step 2:
Use a web browser and open an HTTP session to the AP's IP address  Login with admin credentials.

Step 3:
Thru AP WebUI, follow configuration screen options:

   Configuration >> Internet >> IPv4 Connection Type:Static IP.  Enter IP address, Subnet Mask,
Default Gateway IP, and click on Update Settings.

Official Rep


313 Messages


5K Points

4 years ago

was it connected to a controller before ?
http and https might be disabled
can you ssh into the AP ?
if so, login via ssh and try get http and get https