Skip to main content

Fri, Sep 20, 2013 10:10 AM

ZoneFlex 2942 is stuck and unable to hard reset

I had hold the hard reset button for 10 seconds but nothing happen.
Please help.

Responses

368 Messages

 • 

5.6K Points

7 years ago

Have you tried pressing and holding the reset button for like 2 or 3 minutes?

If not try it and see if it helps. Sometimes they come back from this.

Which LEDs are ON? All or just some?

4 Messages

 • 

100 Points

7 years ago

Just AIR and WAN LEDs are on.
Do you mean holding the Hard reset or Soft Reset button for 2-3 minutes?

4 Messages

 • 

100 Points

7 years ago

I tried holding Hard Reset for 3 minutes but still no luck :(
Please help.

4 Messages

 • 

100 Points

7 years ago

After factory reset, I cannot reconnect back to my ZF2942 anymore. Tried holding hard reset for 3mins but no luck.

683 Messages

 • 

11K Points

7 years ago

@Aaron, sounds like it's failed. https://support.ruckuswireless.com/co... to raise an RMA.