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1 Message

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70 Points

Wed, May 13, 2015 6:46 PM

Answered

Zone Director 1100 and WAP R500 units

Does Zone Director 1100 really not support the AP R500 units? I am getting this error "Model[r500] is not supported; connection request from AP[....] refused"

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Brand User

2.6K Messages

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44.8K Points

5 years ago

Hi Syble,

   On what version ZD1100 firmware?  R500 model AP is supported from 9.8.1.0.101 (9.8 MR1) release.

https://support.ruckuswireless.com/answers/000003580

https://support.ruckuswireless.com/documents/529-zoneflex-9-8-1-mr-9-8-mr1-release-notes