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1 Message

 • 

90 Points

Fri, Oct 24, 2014 7:08 AM

Answered

zf7363

I found several zf7363 from the warehouse,the product serial number on the back is 967-7363-JP02.I download firmware 9.7.1.0.17 from ruckswireless to update local,But I can't use the products,can't configurate them,can't go back to the original configuration after restarting automaticlly.Is it something wrong during the updating or about the firmware?

Responses

824 Messages

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13.2K Points

6 years ago

Hi Gan kewen,

It look like you have devices where were supplied to Japanese ISP by Ruckus. Those devices were preconfigured as per ISP configuration. these devices will WORK only with ISP service to whom these were supplied.

You may have to contact THAT ISP to see if they can help you. Hope this helps.

Cheers.

1 Message

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62 Points

5 years ago

I had purchased 5 nos. of 967-7363-JP02  Zoneflex 7363 model but I can't access the same due to have no login id & password. Please help.

Regards,

Sunil Kumar

1 Message

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60 Points

Hi
My e mail address is [email protected]
I have the same problem with ruckus like you
Can you help if you find a solution
Thanks in advanced

With best regards
Brand User

2.6K Messages

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44.8K Points

5 years ago

As Monnat pointed out, those ordering part numbers indicate a Japaneze ISP, whom you must contact for assistance.  Ruckus cannot provide alternative access information.

5 Messages

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100 Points

4 years ago

I need original firmware for Ruckus ZF7363. Xeltek SuperPro I loaded machine

5 Messages

 • 

100 Points

4 years ago

I need original firmware for Ruckus ZF7363. Xeltek SuperPro I loaded machine