Skip to main content

Wed, Apr 23, 2014 8:17 AM

Answered

ZF 7363 AP No Wireless Options

I recently updated our ZF 7363 AP with the newest hardware. However, upon restart, I currently have no options for selecting the wireless Radio's on the left hand side menu. I have tried to downgrade firmware and it all stays the same. Can someone help with this problem? It s a standalone AP. Here is a picture of what i see.

Responses

368 Messages

 • 

5.6K Points

7 years ago

Have you closed and reopened and/or changed the browser?

3 Messages

 • 

112 Points

7 years ago

I have closed/reopened/used different browsers all having the same outcome.

824 Messages

 • 

13.2K Points

7 years ago

My hunch is that it's a possible issue with hardware and would need a exchange.

683 Messages

 • 

11K Points

7 years ago

Yes, do a hard-reset (several times), and try again. If that doesn't work...RMA is probably the only answer.

3 Messages

 • 

112 Points

7 years ago

I did hard-reset the AP 3-4 times in a row with unplugging it a few times and it finally was restored to normal. It is in a working environment now with no problems. Thank you.