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30 Messages

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498 Points

Mon, Jun 8, 2015 9:25 AM

Answered

What is the total number of devices that can be associated per WLAN and per AP ?

Found a table for the old AP's. Is there also 1 available for the R & T types?

Responses

Brand User

Former Employee

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2.6K Messages

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44.8K Points

5 years ago

Hello Koen,

R300 - max users per AP:  250   

          - max TKIP users:  26   

          - max AES users:  100   

          - dual Radio:  YES

R500/R600/H500 - max users per AP:     up to 500 on 2.4g, up to 180 on 5g

         - max users per Radio:  up to 500 on 2.4g, up to 180 on 5g

          - max TKIP users per Radio:  up to 26 on 2.4g, up to 180 on 5g

          - max AES users per Radio:  up to 128 on 2.4g, up to 180 on 5g

          - dual Radio:  YES

T300/T300e/T301n/T301s - max users per AP:  up to 500 on 2.4g, up to 180 on 5g

          - max users per Radio:  up to 500 on 2.4g, up to 180 on 5g

          - max TKIP users per Radio:  28 per radio, 56 per AP

          - max AES users per Radio:  up to 128 on 2.4g, up to 180 on 5g




2 Messages

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72 Points

@Michael, would you be able to provide such information for the T610, and T710 ?

I am looking for max users per AP and per radio.

Thanks!
Brand User

Former Employee

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2.6K Messages

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44.8K Points

T610 and R710- Maximum Users per AP: 512
        - Max user per Radio: Up to 126 with TKIP and 256 with AES.

2 Messages

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72 Points

Thank you sir.

What about the T710 ? I am designing an outdoor park area with a capacity of 2500+ clients, so I am looking at sectorial design and the most capacity capable AP model.
Brand User

Former Employee

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2.6K Messages

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44.8K Points

Yes, same.

2 Messages

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90 Points

Hi, can I get some clarification between Max users and likely performance?  We have seen some performance results that seem to come quite short of those reported maximums, and I am wondering how other factors might affect the expected maximum number of users.

 

Here is our scenario: we have an R600 AP located in our front office.  It utilizes both the 2.4 and 5 GHz bands, and is configured through the Controller to split clients evenly between both.  We have 4 defined WLANs, all using AES encryption.  Our office is fairly saturated, with wireless pollution usually reported around 25-50% and we share the building with a sister company that is serving up their own wireless on a Ruckus 7363, with that AP being located within 50-75 feet of ours AP.

 

What we experience, at least 3 to 5 times every month, (sometimes 6 to 9 times in a month), is that this front office AP will flat line on the throughput for the 2.4 GHz band.  However, user devices will still show the Wi-Fi connected as if there are no issues, they will simply notice that any attempts at network/Internet connectivity will fail.  Users on the 5.0G Hz band will continue to function without issue while this is occurring to the 2.4 band.  Typically, the only way for us to resolve this is to power cycle the AP; although sometimes after 10 to 15 minutes the 2.4 band will recover on its own and throughput will be restored.  The confusing part is that these issues will occur with only 45 to 55 total users on this AP, and they are split 50-50 between the 2.4 and 5.0 bands, meaning there are never more than 30 users on the 2.4 band when it appears to fail.  This is well below the reported 128 user max on AES.  Are there factors that could account for the low amount of maximum users that we are seeing?  And is the failure that we experience with the 2.4 band, is that the typical behavior when the AP has more clients/activity than it can handle?

 

In the past we have turned off features such as throttling (was on one WLAN), which greatly helped performance, as the throttling was too much for the device/cpu to handle.  So based upon that, it really does appear that the R600 can only accommodate that amount of our users.  It is not defective hardware, because we have tried multiple R600 units, and all experience the same results when placed in the front office.  We have also had wireless surveys taken of our front office, and that has not turned up any sort of extreme interference that would account for what we are seeing.


40 Messages

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446 Points

5 years ago

May I know that if it enable the mac auth, or web portal login will it affect the value?


How about the value on R700?