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kai_cheung's profile

Tue, Dec 4, 2018 7:22 PM

Answered

What is the password for configure.me ssid after factory reset on R510?

I have an R510 that was originally Unleashed, then flashed to run on my Cloud WiFi network and have now removed the unit from the network.  I'd like to flash this back to Unleashed and have done a factory reset by holding the reset button for 10 seconds.  I now see the configure.meXXXXX SSID but it's asking for a network password to connect to that SSID.  Is there a default password?  I thought that there wouldn't be a password requirement at all.

Responses

Brand User

Former Employee

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2.6K Messages

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44.8K Points

2 y ago

Hm, try resetting it again... but I'm not sure that your AP will have Unleashed after it connected to the Cloud, where it would get SmartZone image installed.
A true Unleashed AP advertising configure.me-xxyyzz should not require a password, and should allow browser access to "unleashed.ruckuswireless.com" URL.

Employee

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6 Messages

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160 Points

2 y ago

Thanks, have tried resetting 3 times and the configure.me ssid is still requesting a pw.  I fear this R510 may now be a brick as I can't log into it to flash back to Unleashed.
Brand User

Former Employee

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2.6K Messages

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44.8K Points

If you connect with cables, can you ping 192.168.0.1 address?

Employee

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6 Messages

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160 Points

2 y ago

I'll have to try that and report back.  thank you for the suggestion.

Employee

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23 Messages

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678 Points

2 y ago

Hi Kay,
You can connect to the AP SSID with the following credentials: SSID Configure.Me-xxxxxx and PSK Key: AP S/N.
Cheers


7 Messages

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150 Points

Hi Vince, I entered the S/N as the password for the Unleashed R610. It will not let me in. I connected to 192.168.0.1 via GUI and factory reset from there as well. It looks like the unleash image is installed as I'm not seeing many configuration options. Any ideas?

Employee

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6 Messages

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160 Points

2 y ago

That worked,  Was able to upload latest R510 unleashed image and access admin panel.  thank you for your help!

1 Message

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60 Points

I have an R720, the pc is connected to the SSID: Configure.ME-2E0590, but can not access  192.168.0.1, do you have any suggestions?

1 Message

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60 Points

do it locally, thats the only way and assign a local ip from the same segment

1 Message

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62 Points

locally or just upgrade to the latest version of Unleashed code from Ruckus Support site, you can download the BL7 file and do a local upgrade if you have access to the AP GUI before its put into unleashed mode

3 Messages

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100 Points

1 y ago

I have a brand new R510, not Unleashed as far as I know, and it's broadcasting a ConfigureMe.xxxxxx.  There is no documentation regarding what password to use for that.  It is also on my network with a DHCP address, but I cannot get into the login page, it just says there's a network issue.  Fing sees it and identifies it as a Ruckus device on the network.  Any suggestions?
Brand User

Former Employee

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2.6K Messages

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44.8K Points

Since you see the Configure.Me SSID, your AP must be running Unleashed code.

As soon as the Unleashed AP is powered on and connected to the local network, it boots up and begins broadcasting a temporary unencrypted ESSID named “Configure.Me-[xxxxxx]”from the 2.4 GHz radio only.
 
Using your client’s WiFi configuration settings, select and associate to the “Configure.Me-[xxxxxx]” SSID.

Launch a web browser and enter the following into the browser’s URL bar: unleashed.ruckuswireless.com, and press Enter.

Official Rep

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885 Messages

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13K Points

1 y ago

Hi Philip,

If AP is connected to wired network and has a DHCP IP, try access it using DHCP IP.

What error you are getting when you hit AP IP address?

Could you try SSH into the AP's DHCP IP address with super/sp-admin or admin/admin and confirm if you are able to log into CLI.

Is there any AP (unleashed) on Ruckus controller already installed in the network?

Regards,

Syamantak Omer

3 Messages

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100 Points

1 y ago

It turns out it was actually running fw 114.xxxxxx from a controller installation, apparently.  We were able to get in via SSH, and update to Unleashed, and now it is working well.  Thanks to Alejandro Vega, he's the man!

This was a replacement AP, and I thought it was brand new, so it shouldn't have had controller fw on it, but maybe it was used?  

6 Messages

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150 Points

What If AP is ping-able through its default IP after hard reset (192.168.0.1) but can not be accessible through SSH, Telnet, or web (http,https).

I have couple of APs of different models mostly R510 with this issue which were previously running on different controllers (ZD1200 and SZ100) but after hard reset they are not accessible as mentioned above. Rather just ping-able through default IP.