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9 Messages

 • 

260 Points

Sat, Oct 12, 2013 10:43 PM

Answered

Unable to perform firmware upgrade on a Standalone AP

I'm trying to upgrade my 2 standalone 7363 AP and I'm not able to do it

One is running code 9.0.0.0.80 and the other one 8.2.2.0.7.

I don't have the local choice as you can see here : http://img62.imageshack.us/img62/8262...

Of course TFTP, FTP and HTTP when I try them.

I have the latest BL7 code 9.6.1.0.15 . Is there a way to have the right url or the file ?

The ruckuss website seems to not have the file in place anymore :

wget http://fwupdate1.ruckuswireless.com/z...
--2013-10-13 00:38:25-- http://fwupdate1.ruckuswireless.com/z...
Resolving fwupdate1.ruckuswireless.com... 204.42.138.144
Connecting to fwupdate1.ruckuswireless.com|204.42.138.144|:80... connected.
HTTP request sent, awaiting response... 404 Not Found
2013-10-13 00:38:26 ERROR 404: Not Found.

Any help are welcome.

Responses

2 Messages

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80 Points

7 years ago

I have many 7363 APs. I also have a ZD1100. I have upgraded the firmware on all APs using the ZD1100, but when I operate them in stand-alone mode it appears they run a separate firmware. I am unable to upgrade beyond 9.4 using the TFTP method as the AP reports insufficient memory to do the upgrade.

How do I upgrade my 7363 APs to the latest stand-alone 9.6.x firmware?

Thanks!

683 Messages

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11K Points

This is a great conversation that's separate from the main topic, so I created a new topic to continue the discussion. Please reference the new topic here: Upgrading standalone AP via TFTP

683 Messages

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11K Points

7 years ago

@raphael - It looks like we broke the backend for serving up the control files. That would allow you to get to 9.0 and from there you could use the Local option. We'll have it fixed ASAP (I'll email you)

683 Messages

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11K Points

7 years ago

@raphael - found the problem - URL is http://fwupdate1.ruckuswireless.com/zf7363/zf7363_900_cntrl.rcks

Our IT team is working on correcting the path issue.

1 Message

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62 Points

I tried using this path and the upgrade still failed.

9 Messages

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260 Points

7 years ago

Testing it right now, and it's still not working ( following the HTTP method for upgrade ) , I have the message : An upgrade is not needed

http://imageshack.com/i/eui8x0p

On my 2 AP's

First one :

Software Version: 8.2.2.0.7
Uptime: 5 days 14 hrs 43 mins 48 secs
Current Time (GMT): Fri Oct 18 06:35:26 2013

and

Second one :

Software Version: 9.0.0.0.80
Uptime: 4 days 19 hrs 35 mins 33 secs
Current Time (GMT): Fri Oct 18 06:36:52 2013

Raphael

7 Messages

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134 Points

7 years ago

Same issue.
Tried TFTP-FTP-HTTP upgrade method.

I'm getting the error : Upgrade failed "download failed or the file may be incorrect or missing".

Using website: http://fwupdate1.ruckuswireless.com/z...

3 standalone AP's (7363)

Software Version: 8.2.2.0.7

Steven

683 Messages

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11K Points

7 years ago

This stuff predates me and isn't well documented so took a little lab work to find a workaround.

For the 7363's you can use the http method BUT it's not the control file you point to - it's the actual image. So http://fwupdate1.ruckuswireless.com/z... should work. Give that a try and then you should have the Local option from there if you want to grab the latest off the website.

Still working on getting the FTP fixed. For other AP's you can derive the URL from the above (replacing the model in both locations) and 9.1.2.0.8.BL7 ought to be available for most/all

4 Messages

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110 Points

guys please tell me what FTP for ZF7762 :( iam so frustated of this APs firmware ..

683 Messages

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11K Points

7 years ago

And the FTP is working now as well. See screenshot of a successful setup

7 Messages

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122 Points

is there a way you can get it working for the 2942's? We have a bunch (over 100) of 2942's that stand alone and I would like to upgrade them all.

824 Messages

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13.2K Points

Yes, easy one is that you borrow a ZD1106 which is running latest firmware and then connect them to ZD in batches after hard resetting them. Once they are upgraded, hard reset them and put them back in their original location.

otherwise you will have do it manually one-by-one in each of them as above mentioned

7 Messages

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134 Points

7 years ago

Thanks. This worked for me.
However when entering the weblink to the image gave me a error while updating.
Something like "control file is bad".

I then rebooted the AP and i noticed the firmware was updated. After that i could use the local option to upload the latest firmware.

Best regards.

683 Messages

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11K Points

7 years ago

I haven't confirmed this yet, but I would bet the FTP method will fail when coming from networks that only support passive FTP.

9 Messages

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260 Points

7 years ago

Thanks for this,

I'm not able to test it before next week. I'll update here as soon as I did the test.

Raphael

2 Messages

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70 Points

7 years ago

I just tried the HTTP method on a 7962, it says upgrade not necessary, same as ftp. I am running 8.2.2.0.7

683 Messages

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11K Points

7 years ago

If you are using the URL and control files I gave above, then it will fail as they are specific to each AP. Try http://fwupdate1.ruckuswireless.com/z... for yours (http)

2 Messages

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70 Points

7 years ago

Thanks, I tried that and it insists on it being a control file. So I tried again http://fwupdate1.ruckuswireless.com/z... and it still failed saying no upgrade necessary.

683 Messages

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11K Points

7 years ago

Hmmm..I'll need to consult with the Ancients....

9 Messages

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260 Points

7 years ago

Hello Keith,

I'm back from a business trip and I tried to upgrade the AP and I have this error :

Raphael

Raphael