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1 Message

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70 Points

Mon, Mar 11, 2019 10:40 AM

TUNNELED VSZ-D Data Plane latency high, and speedtest is never over 10mbit

We have 3 different SSID:s tunneled through the Data Plane. For some reason latency to the tunneled networks gateway is over 300ms. Speedtest is only 10mbit.... Is there anyway to debug the data plane?

If I remove the tunnel and change the configuration to APBridged, the speedtest shows over 150mbit.

I'm running vSZ-D 5.0.0.0.675

The problem seems to be at the data plane?

Responses

36 Messages

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868 Points

2 years ago

There are many factors that can contribute to performance issues and since I don't know your setup, I suggest opening a tac case. 

12 Messages

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260 Points

2 years ago

Check under reports>ruckus ap tunnel stats, and see how many dropped packets you have. We had poor tunnel performance on 5.0 and had to downgrade to 3.5 to get it stable. 

12 Messages

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260 Points

to add - we were using the SZ124, not the vsz-d