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70 Points

Mon, Sep 9, 2019 1:49 PM

Surface - Wi-Fi connection fail


In our office, we have 3 AP R510. Recently, some surface users have a problem with wi-fi connection. They have Windows 10 Pro 64bits, and wi-fi controller Marvell from May, version is 15.68.9125.57
When the user try to connect, the auth is OK, but received message that cannot connect to the network.

It's my first time in this support, excuse me for reduced troubleshooting before asking.
Anyone have similar problems?
Many Thanks.


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