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70 Points

Sat, Mar 7, 2015 10:52 AM

Surface 2 RT not connecting to R300 with

Upgraded my home R300 from to and my son's Surface 2 RT won't connect to wifi anymore. All other devices seemed to connect just fine.
As he was quite mad at me, I downgraded back and everything is fine again.

What is wrong with Ruckus software releases these days? Every release seems to only add more restrictions and new bugs. I think it's better to stick with 9.8 which seems to be the last stable release in my experience.


Brand User

2.6K Messages


44.8K Points

6 years ago

It's good advice to wait for the 2nd maintenance release of any version code, which should include bug fixes found from the initial version.

You could also open a ticket with Tech Support and maybe take a wireless trace to see why your son's client wouldn't connect.

If you use a pre-shared key on your WLAN, use the Encryption options WPA2 (not Mixed or Auto) with AES (not TKIP) for best results
as all wifi devices since 2006 should support WPA2/AES.