jerry_westlund's profile

5 Messages

 • 

140 Points

Sat, Jun 6, 2015 3:07 AM

Standalone R700 Intermittent disconnects

Does any of this indicate what kind of issue I am having with intermittent disconnects.  It can be fixed quickly with disconnecting and connecting on wireless adapter.  A few minutes without resetting adapter on my sony laptop.  Can't reconnect for hours on my surface pro 2.

Jun  6 01:19:00 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:19:59 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:21:07 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:22:00 RuckusAP user.warn kernel: FWLOG: [121545939] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x173ea4d3, 0x4300000a, 0x0, 0x21a765a )
Jun  6 01:22:00 RuckusAP user.warn kernel: FWLOG: [121545939] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:22:00 RuckusAP user.warn kernel: FWLOG: [121545940] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:22:00 RuckusAP user.warn kernel: FWLOG: [121545940] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:22:05 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:23:05 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:24:04 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:25:01 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:25:46 RuckusAP user.warn kernel: FWLOG: [121777433] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x17422d19, 0x4300000a, 0x0, 0x21a7d29 )
Jun  6 01:25:46 RuckusAP user.warn kernel: FWLOG: [121777433] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:25:46 RuckusAP user.warn kernel: FWLOG: [121777433] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:25:46 RuckusAP user.warn kernel: FWLOG: [121777433] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:26:08 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:27:15 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:28:20 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:29:16 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:30:16 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:31:18 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:32:26 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:32:44 RuckusAP cron.notice ntpclient[17085]: Using server: time.nist.gov
Jun  6 01:32:44 RuckusAP cron.notice ntpclient[17085]: Time set from remote server
Jun  6 01:32:44 RuckusAP cron.notice ntpclient[17085]: Skew -3.1mS, freq adjust 0
Jun  6 01:33:00 RuckusAP daemon.info channel-wifi1: unable to find active wlan device for wifi1
Jun  6 01:33:27 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:34:29 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:34:44 RuckusAP user.warn kernel: FWLOG: [122328439] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x174a9577, 0x4300000a, 0x0, 0x21a8d65 )
Jun  6 01:34:44 RuckusAP user.warn kernel: FWLOG: [122328439] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:34:44 RuckusAP user.warn kernel: FWLOG: [122328439] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:34:44 RuckusAP user.warn kernel: FWLOG: [122328439] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:35:38 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:36:33 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:36:36 RuckusAP user.warn kernel: FWLOG: [122443473] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x174c56d1, 0x4300000a, 0x0, 0x21a90c9 )
Jun  6 01:36:36 RuckusAP user.warn kernel: FWLOG: [122443473] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:36:36 RuckusAP user.warn kernel: FWLOG: [122443473] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:36:36 RuckusAP user.warn kernel: FWLOG: [122443473] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:37:31 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:38:26 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:39:32 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:40:30 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:41:39 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:41:41 RuckusAP user.warn kernel: FWLOG: [122755615] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x17511a1f, 0x4300000a, 0x0, 0x21a99f6 )
Jun  6 01:41:41 RuckusAP user.warn kernel: FWLOG: [122755615] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:41:41 RuckusAP user.warn kernel: FWLOG: [122755615] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:41:41 RuckusAP user.warn kernel: FWLOG: [122755615] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:42:47 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:43:43 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:44:41 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:45:36 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:46:09 RuckusAP user.warn kernel: FWLOG: [123029593] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x17554859, 0x4300000a, 0x0, 0x21aa205 )
Jun  6 01:46:09 RuckusAP user.warn kernel: FWLOG: [123029593] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:46:09 RuckusAP user.warn kernel: FWLOG: [123029593] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:46:09 RuckusAP user.warn kernel: FWLOG: [123029593] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:46:13 RuckusAP user.warn kernel: FWLOG: [123033569] WAL_DBGID_BB_WDOG_TRIGGERED ( 0x175557e1, 0x4300000a, 0x0, 0x21aa222 )
Jun  6 01:46:13 RuckusAP user.warn kernel: FWLOG: [123033569] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e0, 0x210020 )
Jun  6 01:46:13 RuckusAP user.warn kernel: FWLOG: [123033569] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e4, 0xe000a )
Jun  6 01:46:13 RuckusAP user.warn kernel: FWLOG: [123033569] WAL_DBGID_STA_VDEV_XRETRY ( 0x202e8, 0x110010 )
Jun  6 01:46:34 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:47:30 RuckusAP daemon.info hostapd: wlan0: STA 28:18:78:59:37:8d IEEE 802.11: associated
Jun  6 01:47:31 RuckusAP daemon.info hostapd: wlan0: STA 28:18:78:59:37:8d WPA: pairwise key handshake completed (RSN)
Jun  6 01:47:37 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:48:42 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:49:38 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:50:33 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 
Jun  6 01:51:05 RuckusAP daemon.info channel-wifi0: channelfly detects interference on radio 11g/n and switches from channel 1 to channel 10
Jun  6 01:51:08 RuckusAP user.info kernel: 0x52 0x37  0x30  0x30
Jun  6 01:51:11 RuckusAP daemon.info hostapd: wlan0: STA 94:39:e5:9b:9d:9f IEEE 802.11: associated
Jun  6 01:51:11 RuckusAP daemon.info hostapd: wlan0: STA 94:39:e5:9b:9d:9f WPA: pairwise key handshake completed (RSN)
Jun  6 01:51:31 RuckusAP local2.err syslog: Cannot notify kernel for Delete AP (65535) event, -- Address family not supported by protocol(97) 

Responses

Champion

 • 

564 Messages

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10.7K Points

6 y ago

Can you try turning off ChannelFly (e.g. SmartSelect channel selection) and manually assign a channel on 2.4GHz and 5GHz? It seems like the client disconnecting and reconnecting happens right after a ChannelFly switch.

5 Messages

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140 Points

6 y ago

Purchased new Laptop with Windows 8.1.  Has similar issue to Surface Pro 2.  Once disconnected can't reconnect to R700.  Troubleshooting says there is a problem with the access point.  How much does it cost to get an answer to what the above messages mean.  It is hard for me to believe that it logs this message and I have to pay an additional amount to find out what it means.  It should be in the manual that comes with the unit at purchase under "troubleshooting" log messages.  I purchased this for a home office because of the number of wireless devices between three employees.  While great when connected, totally useless when you can't reconnect.

1 Message

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62 Points

6 y ago

Jerry - I had this same log issue when upgrading to 100.1.0.0.194 and ended up back at 9.8.1.0.101 to resolve the reconnection issues, but I'm still hunting for the a stable version as 9.8.1.0.101 seems to dump the clients from the 5G networks occasionally (whereas before both clients would dump).

Has anyone seen the warning: WAL_DBGID_RX_LOCAL_DROP_LARGE_MGMT ( 0xcce )?  Thats my next trace.

5 Messages

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140 Points

6 y ago

Downgraded to version 9.8.2.0.15 on June 16th.  Not 1 drop since then.  Log is completely empty.  I guess there wasn't any reason to upgrade.  Could be this version just doesn't log anything.  I going with that it's stable and works.

10 Messages

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196 Points

6 y ago

Jerry, I share your pain of having issues with Surface Pro (in my case Surface Pro 3) and Ruckus products.  I also had an SP2 that had issues with WiFi as well.  I think it's on Microsoft's side but not certain.  Anyway, I have an R500 and just found that Standalone AP Software 9.8.3.0.14 (All APs) firmware is available for it on the R700 (not R500!) firmware page.  The firmware zip file also has a file for R500 in it despite it not being present on the R500 page, so go figure.  Anyway, on your information I'm going to go to 9.8.3.0.14 since these maintenace releases in the 9.8 train sound like they are more stable.

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