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1 Message

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70 Points

Thu, Jun 28, 2018 9:41 PM

Answered

SSID Island-XXXXXX

I am trying to connect to the WiFi network of a ZoneFlex R310, identified as island-XXXXXX, according to the internet documents and the videos found on the network of this device, it should not have a password, but I have several computers that ask me for a password. I can connect to the wireless network. What is the default password for this device? It should be noted that I found that the key to this type of network is "ruckus-sp-admin", but I have tested it on computers, and I have applied a reset to any configuration, and this key does not work. What should I do?

Responses

388 Messages

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5.9K Points

2 years ago

Is the ap standalone-mode?

If version of the ap is 104.x, try to type as "serial no.".

30 Messages

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472 Points

2 years ago

Hi Jeronimo,
It should be either the serial number (factory default for ZD,SZ,solo), no password (factory default for cloud, unleashed) or ruckus-“admin password of AP” (if already joined a controller in the past).

Regards.
David.

1 Message

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60 Points

2 years ago

For me serial number it's worked, how to get through web interface

2 Messages

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90 Points

2 years ago

I just got an R610 back for an RMA. It's doing the samething, broadcasting the island SSID. If I input something that's not the serial number it comes back and prompts for the password. I input the serial number and it just spins and spins, never connects, and doesn't prompt for the password again. Factory reset performed with the same result. Any idea what is going on? Any assistance is greatly appreciated. Thanks !

2 Messages

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90 Points

2 years ago

Come to find out I had to connect my computer directly to the AP, manually set the IP address on the network adapter on my computer to a 192.168.0.x address and I was then able to access the webgui.