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Tue, Dec 9, 2014 1:56 PM

Ruckus 7962 wireless radio settings dont update after frimware 9.7.0.0.220

Hi recently i updated my AP to frimware "9.7.0.0.220" from "9.1.2.0.8" but after updating when i go to Configuration ->Radio 2.4G-> wireless 1 (tab) and enter my settings and click on "Update setting" nothing happens :(

The page stands still please inform whats the issue.

Thanks a lot.

Responses

824 Messages

 • 

13.2K Points

6 years ago

Dear Sasikumar S,

Please try checking this on a different browser like Mozilla FF or Google chrome.
Do you see this issue on a 5ghz SSID TAB?

Hope this helps.

2 Messages

6 years ago

Hi thanks for the input i tried in FF it did not work/show the settings,

When i tried in Chrome it shows,

FYI - even in FF when i check the status for Radio 2.4G it shows as active and also shows active connected members only in Configure ->Radio 2.4G all settings are not visible :(

Thanks a lot, Hope this got fixed in other releases if any,

We can close this task.

824 Messages

 • 

13.2K Points

6 years ago

Hi Sasi,

Good to know that it was a browser issue. Well Firefox and Chrome are supported browsers as far as Ruckus is concerned however it also depends on which software version you are using.

Could you please share FF version in order to check further if needed.

Best,