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1 Message

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70 Points

Thu, May 28, 2020 10:23 PM

Random AP R510 reboots - [application reboot]

Ruckus R510 AP reboots randomly.

I have 6 AP's in the network and only this one reboots. 
I have checked the switch that it is connected to and there are no problems with connectivity. There are also 2 PoE cameras connected to it and they do not drop any video or reboot. Network is all cabled with CAT6e and exhibits very low latency.

Below i posted some logs and the only clue might be a conflict with the Master AP. I have manually set the Preferred Master to be one of the R610's. I have also searched the forums for other clues but nothing comes up for [application reboot] errors that offers any clues. Documentation is also lacking with explanation. 

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May 28 04:51:01 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[[email protected]:d0:2c:29:ce:90] joins with uptime [75] s and last disconnected reason [AP Restart : application reboot] 
May 28 04:51:01 Incs-Ruckus-Unleashed stamgr: stamgr_update_reboot_info():AP[60:d0:2c:29:ce:90] reboot detail:/usr/sbin/election  election: The unleashed network have another master and the priority is less than it, reboot.  
May 28 04:51:01 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[[email protected]:d0:2c:29:ce:90] warm boot successfully,last reboot reason [application reboot]. 
May 28 04:52:04 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [2.4G] of AP[[email protected]:d0:2c:29:ce:90] is ON 
May 28 04:52:04 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [5G] of AP[[email protected]:d0:2c:29:ce:90] is ON 
May 28 10:33:30 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[[email protected]:d0:2c:29:ce:90] joins with uptime [80] s and last disconnected reason [AP Restart : application reboot] 
May 28 10:33:31 Incs-Ruckus-Unleashed stamgr: stamgr_update_reboot_info():AP[60:d0:2c:29:ce:90] reboot detail:/usr/sbin/election  election: The unleashed network have another master and the priority is less than it, reboot.  
May 28 10:33:31 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[[email protected]:d0:2c:29:ce:90] warm boot successfully,last reboot reason [application reboot]. 
May 28 10:34:33 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [2.4G] of AP[[email protected]:d0:2c:29:ce:90] is ON 
May 28 10:34:33 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [5G] of AP[[email protected]:d0:2c:29:ce:90] is ON 
May 28 11:22:27 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[[email protected]:d0:2c:29:ce:90] joins with uptime [76] s and last disconnected reason [AP Restart : application reboot] 
May 28 11:22:29 Incs-Ruckus-Unleashed stamgr: stamgr_update_reboot_info():AP[60:d0:2c:29:ce:90] reboot detail:/usr/sbin/election  election: The unleashed network have another master and the priority is less than it, reboot.  
May 28 11:22:29 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():AP[[email protected]:d0:2c:29:ce:90] warm boot successfully,last reboot reason [application reboot]. 
May 28 11:23:31 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [2.4G] of AP[[email protected]:d0:2c:29:ce:90] is ON 
May 28 11:23:31 Incs-Ruckus-Unleashed syslog: eventd_to_syslog():Radio [5G] of AP[[email protected]:d0:2c:29:ce:90] is ON 

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2020/05/28  11:23:31
High
Radio [5G] of AP[[email protected]:d0:2c:29:ce:90] is ON
2020/05/28  11:23:31
High
Radio [2.4G] of AP[[email protected]:d0:2c:29:ce:90] is ON
2020/05/28  11:22:29
High
AP[[email protected]:d0:2c:29:ce:90] warm boot successfully,last reboot reason [application reboot].
2020/05/28  11:22:27
High
AP[[email protected]:d0:2c:29:ce:90] joins with uptime [76] s and last disconnected reason [AP Restart : application reboot]
2020/05/28  10:34:33
High
Radio [5G] of AP[[email protected]:d0:2c:29:ce:90] is ON
2020/05/28  10:34:33
High
Radio [2.4G] of AP[[email protected]:d0:2c:29:ce:90] is ON
2020/05/28  10:33:31
High
AP[[email protected]:d0:2c:29:ce:90] warm boot successfully,last reboot reason [application reboot].
2020/05/28  10:33:30
High
AP[[email protected]:d0:2c:29:ce:90] joins with uptime [80] s and last disconnected reason [AP Restart : application reboot]
2020/05/28  04:52:04
High
Radio [5G] of AP[[email protected]:d0:2c:29:ce:90] is ON
2020/05/28  04:52:04
High
Radio [2.4G] of AP[[email protected]:d0:2c:29:ce:90] is ON

---------------------------------------
---------------------------------------

2020/05/28  11:23:31
High
Radio [5G] of AP[[email protected]:d0:2c:29:ce:90] is ON
2020/05/28  11:23:31
High
Radio [2.4G] of AP[[email protected]:d0:2c:29:ce:90] is ON
2020/05/28  11:22:27
High
AP[[email protected]:d0:2c:29:ce:90] joins with uptime [76] s and last disconnected reason [AP Restart : application reboot]
2020/05/28  10:33:30
High
AP[[email protected]:d0:2c:29:ce:90] joins with uptime [80] s and last disconnected reason [AP Restart : application reboot]
2020/05/28  04:51:00
High
AP[[email protected]:d0:2c:29:ce:90] joins with uptime [75] s and last disconnected reason [AP Restart : application reboot]
2020/05/27  21:37:28
High
AP[[email protected]:d0:2c:29:ce:90] joins with uptime [79] s and last disconnected reason [AP Restart : application reboot]
2020/05/27  16:40:08
High
AP[[email protected]:d0:2c:29:ce:90] joins with uptime [177] s and last disconnected reason [Heartbeat Loss]


Responses

1 Message

 • 

60 Points

20 days ago

I know this post is months old, but did you happen to get it fixed? I'm getting the same problems on one of our APs

507 Messages

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8.9K Points

Hi there,

Please try to set the preferred master and preferred secondary master for the unleashed network and see if you still encounter this issue.

Regards,
Syamantak Omer