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9 Messages

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162 Points

Wed, Aug 26, 2020 2:58 PM

Possible to direct connect devices to ruckus switch to provide etherent?

Hello, I recently moved into an apartment where they are using R510's to provide internet. So far the performance is less than adequate for gaming what so ever, constant disconnects and ping spikes. I was wondering if I could take the PoE ethernet cable out of the r510, install a PoE switch and run that to my ethernet from the new switch to my devices and also to the r510?

Thanks

Responses

507 Messages

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8.9K Points

2 months ago

Hi Jared,

Could you provide the network topology diagram, so that we can understand how devices are connected correctly and how you want connect them later.

If I am understanding it correctly, there will be no different because you are just adding one more device to the network path between internet to R510.

Please provide more information like how devices are connected to each other and to the internet, AP is managed by a controller or standalone or Unleashed.

Also confirm what speeds you are getting and what is the expected speed.

Regards,
Syamantak Omer

9 Messages

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162 Points

Well I'm still waiting to hear back from them, in the meantime I tried to take the Ethernet out of the r510 and insert it into my laptop to see if I get anything and it was just showing "unidentified network - no internet". So my question is how is it possible the r510 works off that Ethernet but when I hardwired it to my computer I get no internet access?

Thanks,
Jared

232 Messages

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4K Points

Lots of ways, including tunnels and ACLs Try using Wireshark to see if there's an ACL or other "Port security" program in play. 

507 Messages

 • 

8.9K Points

Hi Jared,

Plug the R510 back, access its GUI and check if it has static IP assigned to it or dynamic.

If AP has static IP and there is no DHCP server configured on the router/modem then you will not get IP while connect directly to ethernet.

What Andrew suggested also possible so check both.

Regards,
Syamantak Omer

9 Messages

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162 Points

Andrew, I have wireshark up and running capturing packets, what exactly should I be looking for to see if there's some sort of ACL? (I'm a wireshark amateur).

Syamantak, in order to access the GUI will I need to connect an Ethernet cable from my laptop/PC to the r510? or can that be done wireless?

507 Messages

 • 

8.9K Points

Hi Jared,

I was assuming that R510 was working fine and you were able to connect to wireless network using R510, before you unplugged the POE cable from it. Right?

I suggested you to connect the R510 back to POE (as it was connected before) and then connect a laptop to wifi network and try to access "unleashed.ruckuswireless.com".

Also check what IP you are getting when connected to WiFi. If you don't know the IP address of the R510, try to run a IP scan (use any freeware IP scanner application) while you are connected to wifi and see if you can findout R510 AP in the IP scan result.

Regards,
Syamantak Omer

9 Messages

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162 Points

2 months ago

Thanks for the reply, I am currently in contact with the people who have installed the system to possibly get more info on how the network is setup. Hopefully they can provide me that info, and if/when they do I'll post it here.

9 Messages

 • 

162 Points

2 months ago