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20 Messages

 • 

314 Points

Mon, Apr 15, 2019 4:03 AM

Answered

How R510 Connect to ZD1200

Dear All Master,

Any Someone can inform to me about information Ruckus R510 connect to Zone Director 1200, about firmware, configuration ,and etc.

thanks for support

Regards,
Fahrizal Z

Responses

54 Messages

 • 

1K Points

2 years ago

Hello Fahrizal,

R510 would connect/support on ZD 1200, you just need to make sure that controller is running on any version of 9.13 or above (since R510 is supported only from 9.13 image).  Once you connect the AP to the controller it would auto sync and learn the new firmware with the configuration from the controller. 

Below is the link for the new update's added from 9.13 release :

https://support.ruckuswireless.com/documents/1105-zoneflex-9-13-ga-what-s-new

*Note: If you are on older version then 9.13 and need to upgrade kindly make sure you follow the supported upgrade path for all existing configuration save. 

Best Regards
Vineet 


20 Messages

 • 

314 Points

2 years ago

Dear Vineet,

thanks for information, on AP R510 any term and conditions about that, example firmware,


Regards,
Fahrizal Z

54 Messages

 • 

1K Points

2 years ago

Hello Fahrizal, 

If I am correct you mean about the firmware code on the AP, the AP could be on 100.x standalone version or ZD managed 9.10 or any version. Once the controller is on the supported 9.13 version it would upgrade the AP to 9.13 code. If you face any issue you can contact us anytime by using below option.

You can open a case via WEB through below link :

https://support.ruckuswireless.com/cases/new

or call Support https://support.ruckuswireless.com/contact-us

Best Regards
Vineet 

7 Messages

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110 Points

20 Messages

 • 

314 Points

2 years ago

Dear Vineet,

Yes, i mean about firmware code AP, after i read your anwer thats AP could be on 100.x standalone???,


Regards,
Fahrizal Z

20 Messages

 • 

314 Points

2 years ago

Dear Vineet,

on support portal, where firmware will must be download???, please inform to me



Regards,
Fahrizal Z

54 Messages

 • 

1K Points

2 years ago

Hello Fahrizal,

Kindly download the 104 image using the below link :

https://support.ruckuswireless.com/software/996-zoneflex-r510-indoor-ap-104-0-0-0-1347-ga-software-release

Best Regards

Vineet

20 Messages

 • 

314 Points

2 years ago

Dear Vineet,

Thanks for information, 

Regards
Fahrizal Z

54 Messages

 • 

1K Points

2 years ago

Hello Fahrizal,

you're welcome and if any further issue is faced please feel free to reach out us at https://support.ruckuswireless.com/contact-us.

Best Regards
Vineet