HI,

I have ruckus r-300 access point i am trying to connect it to a zone director and it is getting connected but status is disconnected can any one help me on this

Responses

manuel_forero

4 Messages

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120 Points

3 years ago

Dear aja y, can be the ap firmware, see if the ap is not with unleashed or sz firmware.

hi ajaypls confirm the software version on AP and ZD model no and its software version..do both these AP on same subnet or different?what is message in event's & activities roght after AP is disconnected?

igor_tunakin

42 Messages

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812 Points

3 years ago

Hi, are you sure your ZD has enough licenses?

mark_thorpe_6781565

Official Rep

•

8 Messages

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192 Points

3 years ago

Apart from having enough licenses to support the number of APs - please check that the SW version of the ZD is at least 9.7 as this is the earliest version that supports the R300.

ajay_kallam

HI,

Responses

manuel_forero

monnat_systems

igor_tunakin

mark_thorpe_6781565

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