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ajay_kallam

1 Message

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70 Points

Wed, May 9, 2018 7:41 AM

HI,

I have ruckus r-300 access point i am trying to connect it to a zone director and it is getting connected but status is disconnected can any one help me on this

Question

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Updated 

3 years ago

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4

Responses

manuel_forero

4 Messages

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120 Points

3 years ago

Dear aja y, can be the ap firmware, see if the ap is not with unleashed or sz firmware.

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monnat_systems

824 Messages

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13.2K Points

3 years ago

hi ajaypls confirm the software version on AP and ZD model no and its software version..do both these AP on same subnet or different?what is message in event's & activities roght after AP is disconnected?

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igor_tunakin

42 Messages

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812 Points

3 years ago

Hi, are you sure your ZD has enough licenses?

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mark_thorpe

8 Messages

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192 Points

3 years ago

Apart from having enough licenses to support the number of APs - please check that the SW version of the ZD is at least 9.7 as this is the earliest version that supports the R300.

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