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6 Messages

 • 

190 Points

Fri, Dec 7, 2018 1:41 PM

Answered

Good day! New access point R720 untied. It does not load, the PWR LED is permanently lit in red.

Good day! New access point R720 untied. It does not load, the PWR LED is permanently lit in red.

Responses

30 Messages

 • 

670 Points

2 years ago

Hi Pavel.

It sounds likely that this AP will need to be replaced. Are you able to create a case on our support site?

Regards,

Phil.

Employee

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128 Messages

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2.6K Points

2 years ago

Hi Pavel,

Try powering up the AP using different power sources. If that doesn't help, open a ticket with support team and we will replace it.

- Anusha
Brand User

2.6K Messages

 • 

44.8K Points

2 years ago

Change the cable, change the PoE switch port, or the power injector...?

6 Messages

 • 

190 Points

2 years ago


Thanks to everyone, I tried different power supplies, it did not work, I took another AP R720 from the supplier, it booted without any problems with both the 802.3 af injector and PoH (95w). Damaged AP gave a refund. Our expert Maxim Malugin wrote that, most likely, this is a secure boot error.