james_mcmillan_cx375r8k0jien's profile

9 Messages

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194 Points

Tue, May 5, 2020 3:44 PM

Does the vRIoT Controller support the R750?

Hi All

It's not mentioned in the release notes, so I don't know if that's an oversight.. but is the R750 supported by the vRIoT Controller?

For reference:
vSZ: 5.1.2.0.302
vRIoT: 1.5.0.1.21
R750: 5.1.2.0.373

Given that it's the flagship AP and is IoT ready, you'd hope so.. but I'm having issues with them ('IoT Radio not detected', 'Gateway IoT firmware mismatch' etc.) and wonder if it's an 'is it even supported' issue.

Cheers, James

Responses

Official Rep

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128 Messages

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2.6K Points

1 y ago

Hi James,

SZ should be on 5.2 release to support R750 APs.

Please refer to the below KBA.

https://support.ruckuswireless.com/answers/000008406

-Anusha
Brand User

Former Employee

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2.6K Messages

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44.8K Points

1 y ago

See also Ruckus IoT 1.5.0.1 (MR1 Refresh) Release Notes, page 11:

https://support.ruckuswireless.com/documents/3218-ruckus-iot-1-5-0-1-mr1-refresh-release-notes

Compatible Hardware: • C110 Access Point (C110) • H510 Access Point (H510) • R510 Access Point (R510) • R610 Access Point (R610) • R710 Access Point (R710) • R720 Access Point (R720) • T310 Access Point (T310) • E510 Access Point (E510) • T610 Access Point (T610) • R650 Access Point (R650) • R730 Access Point (R730) • R750 Access Point (R750) • T750 Access Point (T750) • M510 Access Point (M510) • I100 IoT Module (I100)

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