chris_gabel's profile

3 Messages

 • 

94 Points

Wed, Nov 7, 2018 4:52 PM

Converting standalone R710 to unleashed version at remote site

Hi, as the title says, I have a remote R710 I want to change to unleashed. Is it possible without a factory reset? I'd like to do this remotely if possible without user help?!

Responses

135 Messages

 • 

2.8K Points

3 y ago

Hi Chris,

It would not be possible to change the AP firmware to unleashed without upgrading it's firmware.

Regards,
Abilash PR.

68 Messages

 • 

1.1K Points

3 y ago

yep, new firmware = reset

3 Messages

 • 

94 Points

3 y ago

Thanks for confirming.

Chris

7 Messages

 • 

122 Points

3 y ago

Hi Chris,

Long time Ruckus user here. What Abi and Paul said is indeed correct, but that should not be a problem if you have remote access to the Router/Gateway on-site. Here is why I say this.

After you firmware upgrade the WAP and it resets, it will grab an IP address from a DHCP server on the boot up. Just monitor your DHCP leases and you should be able to get back into it to configure it. Use port forwards or VPN to access it on the new IP address.

I have had it before where the WAP goes haywire and stops working during the setup remotely. Just have someone power cycle it on-site.

Hope this helps.


Cheers,
Alex

67 Messages

 • 

1.5K Points

3 y ago

Hi Chris,

Long time Ruckus user here. What Abi and Paul said is indeed correct, but that should not be a problem if you have remote access to the Router/Gateway on-site. Here is why I say this.

After you firmware upgrade the WAP and it resets, it will grab an IP address from a DHCP server on the boot up. Just monitor your DHCP leases and you should be able to get back into it to configure it. Use port forwards or VPN to access it on the new IP address.

I have had it before where the WAP goes haywire and stops working during the setup remotely. Just have someone power cycle it on-site.

Hope this helps.


Cheers,
Alex

3 Messages

 • 

94 Points

3 y ago

Alex,

This is exactly what I was looking for! Thanks much, that helps a lot.

Chris

1 Message

 • 

60 Points

4 m ago

How to remotely configure url filtering ? I have R710 Ruckus device. Thanks

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