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10 Messages

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170 Points

Sat, Feb 10, 2018 7:25 PM

Answered

Converting an R500 AP to Unleashed R500

I see posts that are 2 years old on this topic - so I am looking for affirmation that this is a pretty straight forward push of the unleashed code to a standalone R500. My scenario is is: I have a user with a single R500 in need of additional coverage, I plan to add a single R510 unleashed AP and then convert the stand alone unit to unleashed - creating a seamless WLAN. What are the 'gotchas' I need to be aware of? Appreciate the help!

Responses

8 Messages

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240 Points

3 years ago

I typically factory reset the AP either before or after upgrading.  If you do it after, I'd recommend just SSH'ing to it and issuing the "set factory" command.  There are settings carried thru the conversion that sometimes give it odd behavior and it's best to start clean.  After that, add the additional units to get the config replicated.

824 Messages

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13.2K Points

3 years ago

steve,

if i understand you correctly that your existing install is of 1 * R500 which you want to extend by putting another AP 1*R510 and you would like to use unleashed code.

there is no major challenge and would do it this way...

1) login into R500, upgrade it unleashed code (found on support website). Configure IP, GW, SM the way you want. Once up, test it real to see if it working the way you want or not... if all good, go to the step 2.
2) Bring up R510, login into it. Make sure Unleashed software version you have is same as your R500.. if not upgrade/dowgrade appropriately and then proceed. Once it is on correct version as R500, simply configure the IP, SM, GW & DNS as it was done for R500. Save & submit. Connect to network. Within matter of minutes, if all good, R510 will join the R500 and form a unleashed WLAN network as per configuration in R500

Best of luck..

10 Messages

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170 Points

3 years ago

Thanks Guys - I'm onsite Tuesday - will let you know how it rolls out!

10 Messages

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170 Points

3 years ago

Worked perfect! Updated to the unleashed code on the R500, created the Unleashed SSID - then brought the new unleashed R510 online - added it, they were at the same f/w. no hitches. Appreciate the insight!

10 Messages

 • 

170 Points

3 years ago

Worked perfect! Updated to the unleashed code on the R500, created the Unleashed SSID - then brought the new unleashed R510 online - added it, they were at the same f/w. no hitches. Appreciate the insight!

2 Messages

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70 Points

3 years ago

Wait. So you can just flash the unleashed firmware? Ruckus is trying to get me to pay for something in order for it to work. We have 2 r600 zoneflex that I am wanting to unleashed and mesh.

8 Messages

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154 Points

Yep, you can download and flash the Ruckus Unleashed Firmware on your R500, R600, etc. access points, but it will only work on the "Supported" Unleashed AP's and you don't need any support contract.  I just did 3 of them yesterday.  Works great!  You may have to create a free account on the Ruckus Website to login to acquire the software, but there is no charge for it at all.

7 Messages

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120 Points

Do the R500 unleashed need to connect to the cloud to be managed? Or once they are flashed with the unleashed FW, they are good to go and can be managed locally?

7 Messages

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120 Points

Do the R500 unleashed need to contact the cloud for management or once they are updated to the unleashed FW, can they be managed locally and be good to go?

10 Messages

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170 Points

once flashed - its standalone unleashed, or you can add it to an existing unleashed network

7 Messages

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120 Points

Thanks. But they don't phone home and they do not require any type of cloud connection to manage, correct?

10 Messages

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170 Points

3 years ago

I believe active support is required. Can someone confirm?

2 Messages

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70 Points

According to tech support I just flash the firmware and I'm good to go. They didn't mention anything about active support. Am I wrong? I kinda need to know before I flash. Ha

126 Messages

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2.4K Points

You can flash any  AP by appropriate unleashed firmware and use it, no limitations. If you later want updates on Unleashed, you can buy unleashed support (one support license for all unleashed network). To download unleashed software you need access to support site, so support contract (for any Ruckus product)  really helps.

507 Messages

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8.9K Points

Hi Chris,

You should concidering purchase the Unleashed support, as just in case if you want to report any issue to Ruckus support, an active support contract for the reported device is mendatory (except hardware replacement. *T&C applicable).

Regards,
Syamantak Omer