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13 Messages

 • 

264 Points

Tue, Apr 21, 2020 2:31 AM

Answered

Access Points with EOL

We all know below Access Points – EOL:

 

H500

R300

R500

R700

T300

T301-S

T600


Are these equipments still covered by limited hardware warranty, if yes when will be the last date?

Responses

Employee

 • 

604 Messages

 • 

10K Points

7 months ago

Hi Jenny,

All the outdoor APs comes with default 1 year limited hardware warranty and all the indoor APs has limited lifetime hardware warranty.

For more information, please refer below article.

https://support.ruckuswireless.com/articles/000001652

To know more about EOL announcements, please visit https://support.ruckuswireless.com/product_families/4-eol-ruckus-products and refer the specific product's EOL announcement.

If you have purchased support for any specific AP(s) (except Unleashed APs) then it will be eligible for Advance replacement and beyond that hardware replacement will be considered as per article given above (000001652).

Regards,

Syamantak Omer