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6 Messages

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150 Points

Tue, Oct 18, 2016 10:15 AM

Access Point password in zonedirector

we are using indoor en outdoor access points in our company. We control all AP's via zonedirector. I just join this firm. One of IT company this zonedirector configured. when we add a new access point and its perfectly work. After the installation zonedirector automatic change password of my access point. kindly can anyone suggest me where i can find this settings. How can I change a password of configured AP's.

Responses

75 Messages

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1.3K Points

4 years ago

you don't need to change anything on your AP, also not the password. but, it is the same like on your ZD

6 Messages

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150 Points

4 years ago

Hello Thomas,
Thank u for ur replay.
I don't change anything. It is automatically change. Before installation AP, as stand alone I can access web interface via user name (super) & password (sp-admin). But after installation en joining zonedirector, it is change en I can't user anymore old use name en password. I have also tried to use user name en password of zonedirector but its also dosen't work.

20 Messages

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382 Points

4 years ago

In my case the user name and password were replaced by the default admin user and password that are used on the ZD. i suggest you to check once again.

6 Messages

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150 Points

4 years ago

In my company already 300 AP's. All Ap's web interface I can access via one password. I am 100% sure this password set a IT company. this password I found in old documentation. When I installed new AP's in Zonedirector & dafault password automatically changed to as old password. I tried to find this setting in zonedirector but I am coudn't.  
Brand User

2.6K Messages

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44.8K Points

4 years ago

Hello,

Factory defaulted APs have access uid/pw of "super" and "sp-admin".

APs that connect to a ZoneDirector, have access uid/pw the same as the "admin" userid and password on the ZD.

ZoneDirector can allow administrators to authenticate through a corporate ActiveDirectory userid/password,
or FALLBACK to the "admin" user login credentials.

You cannot login to an AP with an administrators ActiveDirectory user credentials, only the ZD "admin" account password.

If you are unsure what your admin user password is, you can provide a previous ZD backup or debug file to Tech Support
for assistance to descramble the encrypted and hashed details.

2 Messages

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90 Points

2 years ago

Coming to this party late, but how are you supposed to get into the AP in order to extract the debug file without the admin PW?