Thu, Jan 14, 2021 8:16 AM
Only 5G is unstable, connection is lost or SSID is not visible
Does it stabilize if I leave it for a while after installation?
16 days ago
2 months ago
Is this Unleashed and are you using Channelfly?
@david_black_5940365 No, I simply tried to activate one. Apparently it is an initial defect, so I will contact the distributor. Thank you!
Curious about the initial defect on the r550? Is this a known issue with early production units? I have an install of three r550 (unleashed) that I haven't been able to get stable - same location/placement using r510 displays no issues.
24 days ago
It did not seem to be an initial failure of the unit, and replacing the unit did not fix the problem. We are continuing to verify this.
Interesting :/ are you seeing connectivity issues - client not being able to communicate even if reported to be connected (on device and in Unleashed UI)? 5GHz clients all report poor signal strength regardless of distance to AP. Currently running with wifi-6 disabled, which up until two days ago seemed to had a positive impact.
23 days ago
My R550 is also doing very well with 2.4Ghz. But on 5Ghz, the connection is still broken.
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a month ago
I replaced the unit but that didn't solve the problem, I don't understand why it's only 5G.
How can we improve?