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Mon, Oct 14, 2013 9:33 PM

Answered

7363 2.4 Ghz light is amber/orange

I have a Zoneflex 7363 WAP that is connected to a Zone Director. It periodically has the 2.4 Ghz light go amber/orange. The last time I tried to connect to it for diagnostics, it came up fine and went back to being green.

Is this some sort of sleep mode? Is there some kind of problem with it?

Responses

683 Messages

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11K Points

7 years ago

From the Indoor AP User Guide: https://support.ruckuswireless.com/do...

• Amber: The WLAN service is up, at least one client
is associated, but signal quality is poor (RSSI < 15)."

2 Messages

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80 Points

7 years ago

If nothing has changed in the setup with the Zone Director, does that mean the WAP is damaged?

Where is the signal quality poor? Coming from the WAP? Coming from the client? Coming from the ZD via the ethernet cable?

683 Messages

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11K Points

7 years ago

I think it just means at least one attached client has poor RSSI for that point in time. It doesn't really indicate a problem per-se - it's just informational. It could indicate the noise floor went up, a bag of water (person) walked in front of the client, etc.

1 Message

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60 Points

2 years ago

amber means no clients currently connected to that band.  nothing wrong.
https://docs.ruckuswireless.com/unleashed/200.3/R510.html

75 Messages

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1.3K Points

2 years ago

2.4G LED (WLAN)
 • Off: The WLAN service is down.
 • Green: The WLAN service is up, at least one client is associated, and signal quality is good (RSSI >= 15).
• Flashing green (two flashes every second): The WLAN service is up but no clients are associated.
• Amber: The WLAN service is up, at least one client is associated, but signal quality is poor (RSSI < 15).
5G LED (WLAN)
• Off: The WLAN service is down.
• Green: The WLAN service is up, at least one client is associated (standalone), or at least one downlink MAP is connected (RAP), or uplink RAP is connected (MAP), and signal quality is good (RSSI >= 15).
• Fast flashing green (two flashes every second): The WLAN service is up but no clients are associated (standalone), no downlink MAPs are connected (RAP), or no uplink RAP is connected (MAP).
• Amber: The WLAN service is up, at least one wireless client is associated (standalone), or at least one downlink MAP is connected (RAP), or uplink RAP is connected (MAP), but signal quality is poor (RSSI < 15).

Probably the client is bit far away. Nothing wrong.