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Wed, Jul 17, 2019 4:40 PM

FCX reload with dhcpv6 snooping

I've set up ipv6 dhcp snooping and this is causing the unexpected reload of the switch stack. The stack consists of 4 FCX-648GS, two with POE +. The FI version is 08.0.30t. The VLAN has a VE interface configured on an MLX-8. The strange thing is that another place has the same configuration and the same does not happen. Any idea what that might be?

Responses

Employee

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130 Messages

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2.5K Points

2 years ago

in 'show version', is it being reported as a warm or cold start? Also, please see if there is any data in 'dm save <1-4>. If you are seeing a crash, I would recommend opening a case with a show tech and output mentioned prior. 

Support - 1-855-782-5871
https://support.ruckuswireless.com/contact-us

4 Messages

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104 Points

was warm start and there is a lot of data on dm save 1.

Employee

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130 Messages

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2.5K Points

Got it. Please submit a case with the following and we can analyze:

show tech
dm save 1
dm save 2
dm save 3 
dm save 4

Support - 1-855-782-5871
https://support.ruckuswireless.com/contact-us

4 Messages

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104 Points

Done. Case ID: 00955174

218 Messages

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3.8K Points

If you have not already, might want to send them the good site, too, so they can compare and check for differences.

4 Messages

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104 Points

2 years ago

unfortunately we no longer have support for this equipment.