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4 Messages

 • 

120 Points

Tue, Nov 26, 2019 12:33 AM

Why can't I enable multicast on ICX 7250

We are using the ICX 7250 switch in combination with data diodes and for that reason we need multicast to be enabled. But when I enable the multicast via the web interface of the ICX 7250, it disables itself after applying. Is there a trick or firmware update needed ?

Responses

Employee

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146 Messages

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2.4K Points

a year ago

Hi Sven,

Are you doing L2 Multicast ( Igmp snooping) or L3 Multicast (PIM, IGMP/MLD) ? 

Please post 'show version' o/p from the switch here.



Thanks
Jijo 

4 Messages

 • 

120 Points

a year ago

We are doing plane multicast. Since the data has to go through a data diode, IGMP snooping needs to be disabled. I will check on the version.

4 Messages

 • 

120 Points

a year ago


Employee

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146 Messages

 • 

2.4K Points

a year ago

Hi Sven,

Pls upgrade to 8070g and redo the test.


Thanks
Jijo 

Employee

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146 Messages

 • 

2.4K Points

a year ago

You can get the firmware from below link.

https://support.ruckuswireless.com/software?filter=105#firmwares


Thanks
Jijo 

4 Messages

 • 

120 Points

a year ago

Hi Jijo,

We installed another firmware (08.0.30h) and by doing this we have the multicast working.(The picture I did sent was from the other switch, my bad, the one not working had 08.0.30r). I have no idea what the difference between the 'h' and 'r' version is.

The reason for installing the 'h' version is that we have other switches with this firmware version that worked with multicast.
I do not know if you can mix different firmware versions within a network.

But now we are encountering the next issue. 
It deals with VLANs in combination with multicast. (we don't have this working yet, but have confidence that this one will be solved too).
My colleague is already in contact with Ruckus to solve this one.

Thank you for your help.

Best regards,
Sven.

Employee

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146 Messages

 • 

2.4K Points

a year ago

Hi Sven,

Glad to hear that. 8030 code branch is restricted in terms of bug fix and recommended software target path for ICX 7K series is 8070, 8070g is the latest hence the recommendation.


Thanks
Jijo