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5 Messages

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80 Points

Thu, Nov 19, 2020 8:59 AM

Ruckus R510 provision to Ruckus Cloud Controller

Hi All,

Is there any expert for guidance how to add the AP R510 to the ruckus cloud controller. And also do the AP need to upgrade any specific firmware then only can join to the Ruckus Cloud Controller?

Best Regards

Chee Wong

Responses

Employee

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603 Messages

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10K Points

8 days ago

Hi Goh,

All the Ruckus APs (compatible one) in factory default mode running 114.x or higher version are compatible to onboard the AP to the Ruckus Cloud.

For more details, please refer https://youtu.be/X-qT4nlxwto and our how to hub page from https://support.ruckuswireless.com/hth-cloud for more information.

(edited)

Regards,

Syamantak Omer

Employee

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603 Messages

 • 

10K Points

In addition, you can also find more useful help here: https://www.commscope.com/cloud-supported-network-devices/. Scrolling all the way down gives ways how to make an AP ready for Cloud connect.

Regards,

Syamantak Omer

5 Messages

 • 

80 Points

7 days ago

Dear Syamantak.

Thanks for the prompt reply. Also may I know how to create a SSID and how to push the SSID to the particular. Sorry for asking so much as this is my first time configure cloud controller. Sorry for inconvenience cause.

Best Regards

Chee Wong

Employee

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216 Messages

 • 

5K Points

Hi Goh,

The Ruckus Cloud interface has a quick-link to documentation with configuration guides.  Just click the large '?' icon in the top right hand corner for access to the online documentation.

Best regards,
Darrel.