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16 Messages

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310 Points

Tue, Jul 23, 2019 9:06 AM

Answered

Migration ZD to Cloud

We are thinking about migrating from two ZD3000 to Cloud Controller.
We cannot find an migration document yet, is there one available?
Do we have to update the firmware of our existing APs manually or is there a smooth way to do this?
Does anyone have experience how the migration worked for him?
We have R500 and T300 APs on multiple sites.
Thanks for your answers.

Responses

Employee

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223 Messages

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5.1K Points

a year ago

Hi BBI,

We have some collateral to help you plan a ZD to Ruckus Cloud migration.  The first thing to check is whether your APs are compatible.

I hope the resources below are useful:
Cloud APs run SmartZone firmware, so there will be a re-flash of firmware to the APs at some point in the process.

Best regards,
Darrel.

40 Messages

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968 Points

a year ago

Hi BBI, 
It is a good plan to consolidate your sites into a single dashboard and Ruckus Cloud would be able to do that for you. Good news is the APs you have are supported in Ruckus Cloud today. Full supported AP list is here.  

Can you send us an email to [email protected]? We will have the right folks to get you some options for migration. Long-term, we are definitely looking at the "easy" button. 

thanks
Phal

Brand User

Former Employee

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2.6K Messages

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44.8K Points

a year ago

https://support.ruckuswireless.com/articles/000009636


How to migrate from ZD to Ruckus Cloud?

 

Basic Recipe for migration 

Step1: First thing to check is if customers access points are supported in Ruckus Cloud Wi-Fi. Fortunately it is a simple task. Take a look here fo rall APs supported by Ruckus Cloud.

Step 2: If APs are supported, prepare a list of AP serial numbers.

Step 3: Create a Cloud account for customer.

Step 4: Import APs to Ruckus Cloud.

Step 5: Use migrate option in ZD to point APs to Ruckus Cloud.


Step 6: Verify that APs are in Cloud.

Step 7: Complete configuration. This can happen any time after step 2.

16 Messages

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310 Points

a year ago

Thanks for your answer!
Everything is clear to me instead of Step 5, which migrate option do you mean?

16 Messages

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310 Points

a year ago

Thanks for your answers! Against the guidelines our APs which were connected to our ZD seems to connect to the cloud without a reflash wihth the single AP firmware.
I disabled the DHCP vendor option for ZD discoveryin our AP management network, set the AP manually to default settings and it connected to our cloud demo controller. The only problem which seems to stay is to set the AP to default settings, maybe i can do this via SSH in order to not be physically at each of our 350 APs.

40 Messages

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968 Points

What version of ZD are you running? It is possible that the AP image (managed by ZD) had the code to discover the Cloud upon a factory reset. Yes, SSH is an option to factory reset the AP and this way, you don't need to get physical access. 

Thx
Phal

16 Messages

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310 Points

10.2.0.0 build 189

40 Messages

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968 Points

Thanks. Let us know if you need more Cloud trial licenses to test the migration at a slightly larger scale. Please email [email protected], we will be happy to help you.

16 Messages

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310 Points

Nobody is answering on [email protected]. :-(