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8 Messages

 • 

160 Points

Mon, Dec 12, 2016 9:28 AM

How can i enable SNMP for the APs in the Cloudcontroller?

I have to enable SNMP for the APs in our Cloud Controller, but i cant find the Setting for this. Ping is working, but SNMP request not, so i think its disabled. Since the Firmware 200.1.9.12.62 MR SNMP is supported for Unleashed APs, so it should work.

Someone who can help me?

Regards Dennis

Responses

21 Messages

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430 Points

4 years ago

Dennis,

You will want to upgrade to 200.2 and download the SNMP Guide from our Support site to get SNMP traps up and running.

8 Messages

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160 Points

4 years ago

Hi Dan,

thank you for your replay, but I thought the APs upgrade automatically when they connect to the Cloud? How i can upgrade them manually? Where can i configure that it is allowed to manage them from other subnets?

21 Messages

 • 

430 Points

4 years ago

Yes just click on the upgrade button and if you have Internet access it will upgrade to the newer release.

8 Messages

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160 Points

4 years ago

The APs have the Firmware 3.4.0.1.1390. Where i can get the SNMP Guide for the Ruckus Cloud? Can you post a link?

21 Messages

 • 

430 Points

4 years ago

Well the first code release that you stated was for Unleashed, now it appears that you are using the Cloud with 3.4.x and for that you will need to call into our Support organization to see when SNMP will be supported in the Cloud offering.

8 Messages

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160 Points

4 years ago

Ok, that means not supported yet. Then i missunderstood the Release Notes. Ruckus Cloud is not useable at the moment....too many problems, too less Features vs Unleashed and Controllerbased. Thank you Dan.

/Closed

40 Messages

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968 Points

4 years ago

Hi Dennis,

We would like to get in touch with you and understand more of your needs. Please email me at [email protected]. I am the team lead for cloud products. 

Thanks
Phal